About Course
Emotion drives behavior. This program deepens self-awareness, empathy, and relationship management—foundational to leading in today’s complex environment. Includes 360-degree feedback assessment, psychometric tools, virtual coaching, peer reflection groups, and behavioral practice with real-time feedback. Proven ROI: participants report 40%+ improvement in emotional awareness; teams report 25% better conflict resolution and 20% higher engagement.
Who It’s For:
Managers at any level (new to senior), HR professionals, leaders seeking to improve interpersonal effectiveness and resilience Learning Objectives:
- Develop self-awareness: understand your emotional triggers, strengths, and blind spots
- Regulate emotions: manage stress, respond rather than react, maintain composure under pressure
- Build empathy: genuinely understand others’ perspectives and emotions
- Master relationship management: resolve conflict, build trust, inspire commitment
- Lead with emotional intelligence: make better decisions, create psychologically safe teams
Key Modules:
- Self-Awareness (Psychometric assessment—EQ-i 2.0, Hogan, or StrengthsFinder; reflection on results)
- Self-Regulation (Stress management, impulse control, mindfulness, emotional resilience)
- Social Awareness & Empathy (Active listening, perspective-taking, reading emotions in others)
- Relationship Management (Trust building, conflict resolution, influence, team dynamics)
- Leadership with EQ (Integrating EQ into decision-making, change leadership, creating belonging)
- EQ in Diverse Teams (Cross-cultural intelligence, inclusive leadership, unconscious bias)
Delivery Mode: 40% online (modules, reflection journals, peer forums) + 60% live (4–5 full-day workshops + monthly 1-on-1 coaching + peer cohort calls)
Typical Duration: 16 weeks (36 hours live + 12 hours self-paced)
Assessment Method:
- 360-degree feedback (pre, mid, post) assessing emotional competencies
- Psychometric assessments (EQ-i 2.0, personality inventory)
- Peer observation from cohort (feedback on empathy, listening, composure)
- Behavioral coaching: real-time feedback on conflict/emotion scenarios
- Post-program follow-up: team engagement survey (measure impact on team climate)
Prerequisites: Bachelor’s degree; current or emerging leadership role Expected Outcomes/KPIs:
Self-awareness score: +40%
Team engagement (1-year post-program): +20–25%
Conflict resolution effectiveness: +30%
Stress resilience: improved sleep, lower burnout scores
Retention of high performers in team: 85%+
Student Ratings & Reviews
