About Course
Program Overview
This program teaches point-of-sale (POS) systems mastery, inventory analytics, store operations optimization, and customer analytics. Learn from real retail scenarios across SGG’s expanding retail footprint, covering everything from store opening to performance optimization.
Who It’s For:
Store managers, retail operations professionals, area managers, merchandisers, retail technology analysts (1+ years experience)
Key Objectives
- Master Point-of-Sale (POS) systems and retail operations platforms.
- Analyze sales data and identify performance opportunities.
- Optimize inventory management and reduce shrinkage.
- Design customer-centric store experiences (Visual Merchandising).
- Implement omnichannel retail strategies.
Key Modules & Outcomes
POS Systems Configuration Inventory Management & Analytics Customer Analytics & Loyalty Omnichannel Retail Strategy
Expected KPI Uplift:
POS proficiency: +50% | Inventory accuracy: +20% | Sales analytics capability: +40%
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